NG911 Focus Group Questionnaire

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ASL Intro Video


The best way to contact 911 is by phone. This may not always work. There are times when we cannot talk. We may have talking problems. There are times when it is not safe to talk. We may be robbed. We want to change this with Next Generation 911 (NG911). This will give us more ways to talk to 911. We will be able to use voice, text, and video to chat. This will let us get help safe and fast.  


Please answer the questions below. It will help us see if you are a good fit for the focus groups we have coming up to discuss this subject. The questionnaire should only take a few minutes. 


Do you want to do it over the phone? If you do, please email us. Our email address is We will set a time up to ask you the questions. 


Principal Investigator:

Dr. Gary Birch 
Executive Director
Neil Squire Society 
Head of Research and Development 

What if I don't understand something?

ASL Questionnaire Procedures Video


The questions may have words you do not understand. If you would like, the research staff will read it with you. You can arrange to have the staff help you complete the questions by emailing


You are free to ask questions at any time – before, during, or after you complete the questions.


Please ask as many questions as you would like before you decide if you want to be considered for the study. If you decide to complete the questions, it should be because you really want to volunteer.


Questionnaire Procedures

ASL Questionnaire Procedures Video



The questions will take about 15 minutes to answer. Each question also includes a video with a translation of the questions into American Sign Language (ASL) if you need it.  


Study Team

ASL Study Team Video


This study is being conducted by a research team led by Dr. Gary Birch. If you have any questions or need help in completing the questions, please email our project team at:  


Risks and Benefits of Participation

ASL Risk and Benefits Video

There are no known or suspected risks associated with answering the questions.   



ASL Confidentiality Video


We respect your privacy and are committed to protecting the personal information that we collect from you. We will: 

  •  only collect the information required   
  • give you access to your own records and, if requested, make copies of them at a reasonable cost 
  • ask your permission to share your information if required for other purposes unless we must provide it for legal reasons 
  • keep your information safe 
  • keep accurate records. 


Contact Information

ASL Contact Information Video


Please provide the following contact information.


Everyone, please answer the following questions.

Technical Use:

ASL Technical Questions Video



Emergency Services Use

ASL Emergency Services Use Video



Other Question

ASL Other Question Video